
Gentle, Thoughtful Grooming
Your dog deserves to feel safe, seen, and cared for. Their groomer provides a personalized grooming experience, moving at a pace that feels comfortable for your dog and selecting products that support their coat and skin. With a calm, steady rhythm and plenty of reassurance, we help your dog settle in, relax, and feel understood every step of the way.

Step 1
Book + Meet
Your pet is unique, and even within the same breed, no two dogs are alike. When you reach out to book by phone, email, or text, we'll help match you with the groomer best suited for your dog's coat type, temperament, and needs. On the day of your appointment, you'll meet your groomer in person to review your dog's routine, preferences, and any important details. This first connection helps set the tone for a calm, comfortable, and personalized grooming experience.

Step 2
Prep + Bath
When your dog arrives, they're welcomed into the space and given time to check out the groomers, other dogs, and the shop atmosphere before their bath. Once on the table, we begin by trimming nails, tidying paw pads, and checking for mats. Your dog then receives a calm, well-balanced bath using products chosen by their groomer for their coat and skin needs. Bath time is kept positive and flexible, always adjusted to match your dog's comfort level and tolerance.

Step 3
Blow + Brush
After the bath, we gently towel-dry your dog before using professional high-velocity dryers to lift water, remove loose hair, and prepare the coat. Each dog's drying process is adjusted to their comfort—some benefit from slower or quieter methods, especially around the face. Throughout this stage, we stay attentive to your dog's cues, guiding the pace and approach so the drying experience feels thorough, considerate, and as comfortable as possible for their individual needs.

Step 3
Style + Smile
Once your dog is fully dry, their coat receives a thorough brush-out to lift the coat and remove loose hair. From there, their groomer continues with the coat work appropriate for your dog—this may include a full trim or haircut for longer or curlier coats, or a complete brush and deshed for shorter-coated breeds. Each finishing stage focuses on supporting your dog's coat needs so they can head home feeling comfortable, cared for, and ready to settle in afterward.
Grooming Services
Groomers tailor each visit to your dog’s coat type and lifestyle. Take a peek at the grooming options we provide to keep every pup fresh, tidy and comfortable.
Unsure what type of coat your dog has? Check out our Breed Grooming Guide
All grooms include:
Refreshing bath
Fluff dry
Ear clean
Nail clip
Paws tidy-up
Paw-pad trim
Sanitary trim
À la carte

Nails

Paws

Face

Body

Brush Out
Additional Services & Fees
Your furry friend will receive individual attention throughout their visit. We create a calm and stress-free environment to help reduce their anxiety and make them feel comfortable during their time with us.
Special Products
Flea/Medicated Shampoo XS-M • $10-15 Flea/Medicated Shampoo L-XXL+ • $15-20 This includes the shop clean-up/de-flea.

Late Appointment & Pick up Fees
Late fees can range anywhere from $5-$20 depending on the duration and nature of the lateness.

De-matting
$1 per 1 min
Dogs have wild and complicated fur that often becomes so entangled, it forms into tight, little knots that we groomers like to call ‘mats’. We understand how difficult it can be to disentangle these knots, so we’ll happily de-mat your dog for you; however, it must be stressed we maintain a strict pain-free policy at our Spa. For this reason, we won’t de-mat any dog longer than 30 minutes. Click here for more information.







